Some API features are experiencing issues

Incident Report for TwelveLabs

Resolved

All affected API features have recovered.
Posted Nov 03, 2026 - 11:20 PST

Update

Search with entity is currently experiencing issues. We are investigating.
Posted Nov 03, 2026 - 11:15 PST

Investigating

The following API features are currently experiencing issues:

- Index creation and video upload
- Search by text
- Search with entity

We are investigating.
Posted Nov 03, 2026 - 11:12 PST
This incident affected: APIs (Search by Image API - Marengo3.0).