All Systems Operational

Uptime over the past 90 days. View historical uptime.
API Operational
90 days ago
99.89 % uptime
Today
Search by Text API - Marengo3.0 Operational
90 days ago
99.95 % uptime
Today
Search by Image API - Marengo3.0 Operational
90 days ago
99.95 % uptime
Today
Video Indexing Task API - Marengo3.0 Operational
90 days ago
99.9 % uptime
Today
Embed API - Marengo3.0 - Text Operational
90 days ago
99.96 % uptime
Today
Embed API - Marengo3.0 - Video Operational
90 days ago
99.68 % uptime
Today
Analyze API - Pegasus1.5 (General) Operational
90 days ago
99.32 % uptime
Today
Analyze API - Pegasus1.5 (Segment Based Metadata) Operational
90 days ago
99.53 % uptime
Today
Analyze API - Pegasus1.2 Operational
90 days ago
99.88 % uptime
Today
Index list API Operational
90 days ago
99.98 % uptime
Today
Video list API Operational
90 days ago
99.96 % uptime
Today
Platform Operational
Playground Operational
Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jun 6, 2026

No incidents reported today.

Jun 5, 2026
Analyze Disruption
Resolved - On June 5, 2026 from 1:38 PM to 2:43 PM PDT (~65 minutes), the Analyze API (including video summarize) experienced elevated error rates. Customers attempting to run analyze or summarize tasks received HTTP 5xx errors or delayed task completion. The issue was caused by elevated latency in a backend caching layer, which prevented our task-orchestration system from scaling to meet demand. Task throughput collapsed and the queue accumulated, leading to user-facing failures. Our team identified the latency source, restored normal scaling behavior, and drained the backlog. No customer data was lost; affected tasks can be retried. We have begun work to prevent recurrence, including additional alerting on the caching layer and improvements to the scaling fallback path.
Jun 5, 14:43 PDT
Investigating - We are currently investigating this issue.
Jun 5, 13:45 PDT
Jun 4, 2026

No incidents reported.

Jun 3, 2026

No incidents reported.

Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026
Video Indexing, Upload & Analyze Disruption
Resolved - Resolved - On May 23, 2026 from 5:28 AM to 6:47 AM PDT (~79 minutes), the Index/Upload API, Embed API (Marengo 3.0 - Video), Analyze API, and Asset API experienced a major outage.
Customers attempting to create indexes, upload videos, embed videos with Marengo 3.0, run analyze tasks, or create assets received HTTP 5xx errors. List, search, and most read endpoints remained available with brief intermittent errors during peak load. The issue was caused by a database query that triggered cluster-wide instability on our primary database. Our team mitigated the issue by cutting over to a healthy database cluster and reconciled all data written during the impact window. No customer data was lost. We have begun work to prevent recurrence, including query fixes and additional database monitoring.
May 23, 05:30 PDT
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