All Systems Operational

API Operational
Analyze API - Pegasus1.5 (General) Operational
Analyze API - Pegasus1.5 (Segment Based Metadata) Operational
Search by Text API - Marengo3.0 Operational
Search by Image API - Marengo3.0 Operational
Video Indexing Task API - Marengo3.0 Operational
Embed API - Marengo3.5 - Sync Operational
Embed API - Marengo3.5 - Async Operational
Embed API - Marengo3.0 - Sync Operational
Embed API - Marengo3.0 - Async Operational
Index list API Operational
Video list API Operational
Platform Operational
Playground Operational
Dashboard Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Sep 13, 2026

No incidents reported today.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Resolved - All affected API features have recovered.
Sep 9, 00:41 PDT
Update - The following API features are currently experiencing issues:

- Index creation and video upload
- Marengo 3.0 Embed API - Async

We are investigating.

Sep 8, 22:00 PDT
Investigating - The following API features are currently experiencing issues:

- Index creation and video upload
- Marengo 3.0 Embed API - Async

We are investigating.

Sep 8, 21:57 PDT

Sep 8, 2026

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

Resolved - All affected API features have recovered.
Sep 3, 15:25 PDT
Update - Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.
Sep 3, 15:11 PDT
Investigating - The following API features are currently experiencing issues:

- Analyze SME with Pegasus 1.5
- Analyze general with Pegasus 1.5

We are investigating.

Sep 3, 15:11 PDT
Identified - We are experiencing elevated error rates across multiple Marengo and Pegasus endpoints due to an ongoing AWS incident affecting AWS Security Token Service and authentication services. Our engineering team is actively monitoring the incident and evaluating mitigation options. No workaround is currently available.
We will provide another update as more information becomes available.

Sep 3, 15:09 PDT
Update - We are continuing to investigate this issue.
Sep 3, 15:08 PDT
Update - Multiple endpoints including Analyze and Embed are currently experiencing issues. We are investigating.
Sep 3, 15:04 PDT
Investigating - Analyze SME with Pegasus 1.5 is currently experiencing issues. We are investigating.
Sep 3, 14:32 PDT

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.