Some API features are experiencing issues

Incident Report for TwelveLabs

Resolved

Due to an incorrect configuration during the deployment process, the Sync Analyze service experienced an outage for few minutes. We have confirmed that asynchronous services and other related functions were not affected.
Posted Jun 18, 2026 - 03:04 PDT

Update

Analyze with Pegasus 1.2 is currently experiencing issues. We are investigating.
Posted Jun 18, 2026 - 02:58 PDT

Investigating

Analyze with Pegasus 1.2 is currently experiencing issues. We are investigating.
Posted Jun 18, 2026 - 02:55 PDT