Some API features are experiencing issues

Incident Report for TwelveLabs

Resolved

All affected API features have recovered.
Posted Nov 04, 2026 - 01:20 PST

Update

The following API features are currently experiencing issues:

- Marengo 3.5 Embed API - Async
- Marengo 3.5 Embed API - Sync

We are investigating.
Posted Nov 04, 2026 - 01:06 PST

Investigating

The following API features are currently experiencing issues:

- Marengo 3.5 Embed API - Async
- Marengo 3.5 Embed API - Sync

We are investigating.
Posted Nov 04, 2026 - 01:03 PST
This incident affected: APIs (Embed API - Marengo3.5 - Sync, Embed API - Marengo3.5 - Async).