Outage

Incident Report for TwelveLabs

Resolved

This incident has been resolved.

Posted May 22, 2025 - 02:29 PDT

Update

We are continuing to investigate this issue.

Posted May 22, 2025 - 02:27 PDT

Investigating

We are currently investigating this issue.

Posted May 22, 2025 - 01:00 PDT

This incident affected: APIs (Search by Text API - Marengo3.0, Search by Image API - Marengo3.0, Video Indexing Task API - Marengo3.0, Embed API - Marengo3.0 - Sync, Index list API, Video list API).